The foundation of any relationship, whether it be with a
Business associate, spouse, parent, client or, friend, is
trust. Trust is not something that can be built with quick
fix techniques. Rather, it is something that is cultivated
through consistent habits in your interactions. The following
are twelve patterns of behavior that increase trust in your
relationships.
1. Be transparent
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863
,640-816,70-294
,70-630.Do not try to hide things from others. Refuse to have any
hidden agendas. You might think you can pull a fast one on
someone else. You can’t. Most people have good intuition and
even though they may not be able to consciously determine
that you are hiding something, they very likely will have an
uneasy feeling around you. If they don`t feel comfortable
around you, they won’t be able to trust you.
Another sinister aspect of having hidden agenda is that it
erodes your ability to trust others. You will assume that if
you aren’t fully forthcoming, other people aren’t either.
When you are trustworthy, however, you will see others as
more trustworthy too.
2. Be sincere
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863
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,70-630.This is similar to the previous point. Only say what you
mean. Be impeccably honest with your words. Refuse to try and
craft your words to manipulate others. Don`t give fake
compliments, patronize others or say something just because
you think you are supposed to. Again, people have good BS
detectors. When others know that you only speak genuinely, it
increases their capacity to trust you. Everyone loves
authenticity.
3. Focus on adding value
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,70-630.In any relationship, always have the best interest of others
at heart. Work hard to give as much or more than you get.
When you consistently add value to someone`s life, they not
only feel like you are on their side, they also have the urge
to reciprocate. In Business relationships, this means always
under-promise and over-deliver. In personal relationships,
focusing on meeting the needs of the other person instead of
taking in order to get your own needs met.
4. Be present
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,70-630.The last thing anyone wants is to have a conversation with
someone who isn’t there. Instead of retreating into your
head, focus on listening to others. Whenever you are with
someone, make them your primary focus. Don’t think about
work while you are at Home talking to your spouse. Don’t
think about life at Home when you are with a client. When it
comes to relationships, presence means quality time and
quality time builds trust.
5. Always treat people with respect
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863
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,70-630.Ever since we were little kids, we have been taught to be
respectful. However, when our standards get violated or there
is no one around to see (read: we don`t think there will be
any consequences), we can often engage in petty behavior.
This encompasses a wide range of actions from personal
attacks during arguments to gossiping behind someone’s back.
Always remember that another person’s inherent worth as a
human being entitles them to be treated with dignity. When
people know that you will always treat with them respect, it
is very natural for trust to flourish.
6. Take responsibility
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863
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,70-630.When you mess up, which you invariably will, be quick to
clean it up. Skip the excuses and just take responsibility.
Justifying and making excuses may help you in the short term
but in the long run, it does nothing for your character or
the level of trust you are given. Accountability is a rare
trait these days with most people wanting to avoid negative
consequences at all costs. Dare to be different and you will
win the trust of others.
7. Focus on feedback
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,70-630.Unless you`re a mind reader, the only way you can know how
well a relationship is going is by getting feedback from the
other person. Be not only willing to accept feedback –
actively seek it out. Many people are afraid to give you
feedback, especially if its negative, out of fear that they
will offend. Ask with sincerity and respond respectfully and
others will be far more willing. Take both the positive and
negative into account along with your own judgment and adjust
your behaviour accordingly.
8. Take criticism well
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,70-630.Learn to handle criticism with grace. Instead of getting
defensive, consider the possibility that what the other
person is saying might be true. Closing yourself off from
criticism has the effect of closing off all communication.
In some cases, the criticism may indeed be inaccurate. In
these instances, you have the opportunity to show empathy.
Try to understand the problem from the other person’s point
of view. Perhaps the criticism is just a thinly veiled attack
that stems from a deeper upset they may have with you. In
these cases, your willingness to dig deeper without getting
defensive will certainly enhance the trust in the
relationship.
9. Set boundaries
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,70-630.Be clear about how you expect people to behave around you.
Again, do this in a mature manner: be sincere and respectful.
When you have clear standards, people know exactly how to
behave around you and that gives them certainty. The strength
that you communicate by setting boundaries builds trust –
when someone knows that they can`t take advantage you that
alleviates the fear that someone else will.
10. Be a class act
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,70-630.Hold yourself to a higher a standard. Be quick to apologize
when you know you are wrong. Only speak well of others, even
those who don`t speak well of you.
Why should you do this? First, imagine what it would do to
your sense of self to know that other people only have good
experiences with you. Second, imagine how much trust such
behaviour engenders in others. Finally, imagine the example
you set for others – the conduct of others will improve just
by being around you consistently.
11. Your word is your bond
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,70-630.Keep all the promises you make and ensure that you make
promises only sparingly. Make your word stronger than any
written contract. Refuse to make empty promises and
manipulate people.
When a promise you have made is no longer beneficial to you,
instead of deciding to not follow through, attempt to
renegotiate the deal. When you renegotiate the agreement,
ensure that the new commitment provides even more value to
the other person.
12. Be consistent
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863
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,70-630.Above all, be consistent in your behavior. Don’t engage in
the behavior once in a while when it seems convenient. Your
consistency is the key to your trustworthiness. Small actions
add up and a track record of high character is invaluable in
any relationship. Become intensely principle-centered and
trust will follow easily and consistently.
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